Grand Velas Riviera Maya (Adults Only), Playa del Carmen
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Key details
About the Resort
Carretera Cancun Tulum Km 62,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
-
Near the beach
Perfect
9.1
9.4
/10
4.9
4.6
/5
Loved by Grand Velas Riviera Maya (Adults Only) guests
Really good service
Spacious suites
Delicious meals
Relaxing spa experience
Beautiful pool layout
Excellent dining options
"What I think sets this resort apart from other all-inclusives is the quality of the restaurants."
John J from United States
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"We highly recommend spending time at the Zen pool - a really magical, relaxing spot."
Abigail
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"Our suite was spacious for the 4 of us and had a great design and layout."
Mike J
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Amenities
Grand Velas Riviera Maya is a luxury all-inclusive resort that spans 80 acres beside the Caribbean Sea and nestled by the Yucatán jungle. Guests can choose from three distinct ambiances: Grand Class for adults only, Ambassador for families, and Zen Grand for tranquil jungle surroundings. The hotel offers three pools, including an infinity pool with ocean views, and premium beverage service throughout the resort.
Rooms
The resort features lavish suites with private terraces and expansive ocean or jungle views. Each Grand Class suite offers a private plunge pool, Jacuzzi bath, and 24-hour suite service. Ambassador suites include sitting areas with stunning ocean views, providing a comfortable setting for families.
Location
Grand Velas Riviera Maya is situated moments from Playa del Carmen, easily accessible from Cancun International Airport, which is less than an hour away. The resort's location provides a base for excursions to Tulum, Xcaret Park, and lush jungle adventures. Guests can explore local underwater caves or Mayan ruins with organized trips available from the hotel.
Wellness
The SE Spa by Grand Velas is a renowned oasis offering a holistic approach to wellness, inspired by ancient Mayan rituals. Guests can enjoy luxurious treatments, skin therapies, and soothing massages designed to rejuvenate the mind and body. The spa also features a unique Spa Water Journey, enhancing the relaxation experience with several hydrotherapy options.
Dining
The resort offers a selection of eight signature restaurants offering rare culinary experiences, including the Michelin-starred Cocina de Autor, where guests can savor innovative dishes by renowned chefs. Dining options also include beachfront eateries serving authentic Mexican cuisine and Asian-fusion dishes. Guests can enjoy 24-hour gourmet suite service for an in-room dining experience.
Highlights
Rooms: Grand Class suites with private plunge pools .
Amenities: Grand Pool Complex with infinity views .
Dining: Michelin-starred Cocina de Autor .
Wellness: SE Spa by Grand Velas with holistic treatments .
Location: Near Playa del Carmen and Tulum .
Activities: Excursions to Mayan ruins and underwater caves .
“Here, dining becomes a destination, with inspired cuisine and meticulous presentation elevating the all-inclusive experience. The adults-only atmosphere fosters serenity, complemented by private plunge pools and attentive concierge service. I observed a dedication to wellness, particularly at the certified spa, making it a retreat for rejuvenation and romance.”
James DavidEditor-in-Chief at Toresort
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Select your room type
Grand Velas Riviera Maya (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Ambassador Suite Ocean View
2 persons
1275 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Ambassador Pool Suite Ocean View
2 persons
1275 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Nature View Suite Private Pool Zen Experience
2 persons
1185 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Nature View Suite Zen Experience
2 persons
1185 sq. feet
1 King-size bed
Shower
Coffee machine
room details
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Facilities
Grand Velas Riviera Maya (Adults Only) offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Perfect
9.5/10Review score
General
Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Water sports
Hiking
Cycling
Golf course
Billiard tables
Table tennis
Yoga class
Sports trainer
Aerobics
Guest Parking
Dryer
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Picnic area/ Tables
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Playpen
Baby pushchair
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Infinity pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Massage
Public Bath
Pool with view
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Dryer
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
Grand Velas Riviera Maya (Adults Only) offers an extraordinary array of dining experiences, each with its own unique culinary focus and inviting ambiance. From romantic French delights to vibrant Mexican flavors, this resort showcases a selection of exquisite venues perfect for indulgent evenings or casual meals.
Piaf
French fine dining
Ambiance
Romantic and elegant, reminiscent of Paris in the 1940s.
Key Offerings
An enticing selection of fresh French dishes paired with exceptional wines, served with unparalleled service.
Reservation
Recommended.
Dinner only; hours vary.
Frida
Traditional Mexican
Ambiance
A warm and inviting space celebrating Mexican culture.
Key Offerings
Romantic dinners showcasing authentic Mexican cuisine, crafted with care.
Reservation
Recommended.
Dinner only; hours vary.
Azul
International
Ambiance
Casual, open-air setting perfect for relaxed dining.
Key Offerings
All-day dining with an enticing menu; perfect for breakfast, brunch, lunch, or dinner.
Reservation
Not needed.
Breakfast, Brunch, Lunch, Dinner; hours vary.
Bistro
International
Ambiance
Casual indoor setting perfect for family meals.
Key Offerings
A diverse menu featuring fresh and hearty dishes throughout the day.
Reservation
Not needed.
Breakfast, Brunch, Lunch, Dinner; hours vary.
Cocina de Autor
Modern Culinary Experience
Ambiance
Sleek and modern, perfect for innovative food exploration.
Key Offerings
Unique culinary explorations led by Chef Nahúm Velasco with a focus on storytelling through food.
Reservation
Recommended.
Dinner only; hours vary.
Lucca
Italian and Mediterranean
Ambiance
Romantic dining with a soothing atmosphere.
Key Offerings
Hearty Italian dishes perfect for family-friendly gatherings or intimate dinners.
Reservation
Recommended.
Dinner only; hours vary.
Sen Lin
Asian Fusion (Chinese, Japanese, Korean, Thai, Vietnamese)
Ambiance
Modern and stylish, offering a contemporary dining experience.
Key Offerings
A sophisticated menu offering diverse Asian-inspired dishes, ideal for a unique dinner.
Reservation
Recommended.
Dinner only; hours vary.
Chaká
Traditional Mexican
Ambiance
Family-friendly environment, suitable for gatherings.
Key Offerings
A lively atmosphere with hearty Mexican fare, perfect for all ages.
Reservation
Not needed.
Dinner only; hours vary.
Grand Velas Riviera Maya (Adults Only) Location
Carretera Cancun Tulum Km 62,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Carretera Cancun Tulum Km 62,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Punta Bete
2100 ft
Landmark
Playa
1.7
mi
Beach
Xcalacoco
1.2
mi
Golf Course
El Camaleon Golf Course
1.1
mi
Golf Course
Grand Coral Golf Riviera Maya
1.7
mi
Landmark
Punta Venado
2.5
mi
Beach
Point Esmeralda
2.6
mi
Museum
Zona Arqueologica Tulum
1.9
mi
Beach
Grand Coral Beach Club
2.1
mi
Event hall
Salon Tres Rios I
2.3
mi
Beach
Punta Esmeralda Beach
2.6
mi
Landmark
Go Natural Explorers
2.8
mi
Landmark
Church of Guadalupe
3.3
mi
Gallery
Galeria Luis Sottil
3.1
mi
Landmark
Playa Publica 88
3.1
mi
Landmark
28 de Julio Square
3.1
mi
Landmark
Xavage Park by Xcaret
3.6
mi
Landmark
La 5ta Hacienda
3.8
mi
Gallery
Tierra Huichol
3.8
mi
Gallery
La Galeria de Playa Art Gallery
4.2
mi
Landmark
Caminarte
4.2
mi
Gallery
Riviera Art Gallery
4.3
mi
Landmark
Galeria Lamanai
4.3
mi
Landmark
Ambarte
4.3
mi
Nearby
Punta Bete
2100 ft
Restaurants
Lucca Restaurant
100 ft
Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya
Bistro Restaurant
1100 ft
Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya
Explore Playa del Carmen
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Punta Bete
16 minutes walking
Stunning beach known for crystal-clear waters and relaxing atmosphere, perfect for sunbathing and swimming.
Popular public beach with golden sands, vibrant atmosphere, and various water activities like kayaking and paddleboarding.
Zona Arqueologica Tulum
10 minutes drive
Fascinating Mayan ruins overlooking the Caribbean Sea, combining history with stunning coastal views.
Snorkeling at Punta Venado
10 minutes drive
Adventurous snorkeling experience in coral reefs with guided tours available. Rentals and booking required.
Yoga Classes
10 minutes drive
Relaxing yoga sessions held at scenic spots nearby, perfect for unwinding. Classes available for all skill levels.
Stand-Up Paddleboarding
10 minutes drive
Exciting paddleboarding adventures offered along the coast, with rentals and lessons available for beginners.
Lucca Restaurant
1 minute walking
Fine dining featuring Mediterranean cuisine, offering locally sourced ingredients and a serene atmosphere.
Bistro Restaurant
8 minutes walking
Casual dining with an extensive menu including regional specialties. Perfect for a relaxed family meal.
Live Music at La 5ta Hacienda
15 minutes drive
Vibrant atmosphere with live music performances, ideal for both locals and tourists looking to enjoy a lively night.
Xavage Park by Xcaret
15 minutes drive
Adventure park featuring thrilling activities like river rafting and zip-lining. Fun for all ages, suitable for families.
Getting around
City Centre
Playa del Carmen12 min
·
4.6
mi
Airports
Playa Del Carmen, Quintana Roo (PCM)17 min
·
7.0
mi
Cozumel International Airport (CZM)64 min
·
26.4
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.Wireless internet is available in the entire hotel for free.
Breakfast
A continental breakfast is served at affordable prices.
Pets
Pets are not allowed.
Number of rooms:
539
Former name
Ambassador at Grand Velas All Inclusive
Reviews and Ratings
Feedback about Grand Velas Riviera Maya (Adults Only) from previous guests about their experience
Review score
Based on 955 verified reviews
9.6/10
Perfect
94%
Recommend
Cleanliness
9.6/10
Comfort
9.7/10
Facilities
9.5/10
Free Wi-Fi
8.7/10
Location
8.7/10
Staff
9.9/10
Value for money
8.1/10
Pros
Great service
Michelin star restaurant
Spa water circuit
Good food
Nice venue
Cons
Rocky walk
Pool lounger hoarding
Pre-booked restaurants
Guest reviews
based on 4775 reviews
5/5
based on 36 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Grand Velas Riviera Maya (Adults Only)
What is the best way to access the nearby beach from the resort?
13 November 2024
Transportation to the beach can be done via an air-conditioned van from the Zen Section to Ambassador, available 24 hours at no additional cost.
Are there activities and entertainment options available for children?
22 January 2025
The resort offers a range of activities for children. For the latest schedule and details, contacting the concierge department via email at conciergerm@velasresorts.com is recommended.
Could you clarify what 'full board' includes during a stay?
05 February 2025
'Full board' signifies an all-inclusive plan where all meals and beverages are covered throughout your stay.
Is the beach within walking distance, or is transportation necessary to reach it?
18 March 2025
Guests staying in a Zen Grand Suite Nature View will need to use private transportation to the beach, which is included and available 24 hours. However, those in the Ambassador or Grand Class Ocean Front suites can easily walk to the beach.
Can you explain the amenities included in the all-inclusive package?
07 April 2025
The all-inclusive package covers meals, drinks (both alcoholic and non-alcoholic), 24-hour suite service, and a stocked minibar replenished daily. More details can be found on the official website.
What type of restaurants can guests expect during their stay?
16 May 2025
The resort features eight restaurants, including five for dinner and three serving breakfast and lunch. There's also 24-hour suite service and a pool service available.
Is there a provision for providing towels at the pools and beach?
25 June 2025
Yes, towels are provided both in the guest rooms and at the pool and beach areas for your convenience.
I have a child; do you offer cribs or other baby equipment?
14 July 2025
Cribs are available at the resort for use during your stay, and a Baby Concierge Service is offered upon request, which includes items like baby bottles and walkers.
Are there any wheelchair-accessible accommodations available?
30 August 2025
There are suites designed for wheelchair accessibility, and the resort provides accessible access to the beach and pools as well. Just inform the reservation team to add any necessary notes.
Can visitors enjoy swimming in the ocean, or is it limited?
02 September 2025
Guests can swim in the ocean at the resort, as there is beach access from the property.