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From863US$ /night
Check-in
11Mar2026Select date
Check-out
12Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710
-
Near the beach
Perfect
9.1
9.4
/10
4.9
4.6
/5

Amenities

Grand Velas Riviera Maya is a luxury all-inclusive resort that spans 80 acres beside the Caribbean Sea and nestled by the Yucatán jungle. Guests can choose from three distinct ambiances: Grand Class for adults only, Ambassador for families, and Zen Grand for tranquil jungle surroundings. The hotel offers three pools, including an infinity pool with ocean views, and premium beverage service throughout the resort.

Rooms

The resort features lavish suites with private terraces and expansive ocean or jungle views. Each Grand Class suite offers a private plunge pool, Jacuzzi bath, and 24-hour suite service. Ambassador suites include sitting areas with stunning ocean views, providing a comfortable setting for families.

Location

Grand Velas Riviera Maya is situated moments from Playa del Carmen, easily accessible from Cancun International Airport, which is less than an hour away. The resort's location provides a base for excursions to Tulum, Xcaret Park, and lush jungle adventures. Guests can explore local underwater caves or Mayan ruins with organized trips available from the hotel.

Wellness

The SE Spa by Grand Velas is a renowned oasis offering a holistic approach to wellness, inspired by ancient Mayan rituals. Guests can enjoy luxurious treatments, skin therapies, and soothing massages designed to rejuvenate the mind and body. The spa also features a unique Spa Water Journey, enhancing the relaxation experience with several hydrotherapy options.

Dining

The resort offers a selection of eight signature restaurants offering rare culinary experiences, including the Michelin-starred Cocina de Autor, where guests can savor innovative dishes by renowned chefs. Dining options also include beachfront eateries serving authentic Mexican cuisine and Asian-fusion dishes. Guests can enjoy 24-hour gourmet suite service for an in-room dining experience.

Highlights

Rooms: Grand Class suites with private plunge pools .

Amenities: Grand Pool Complex with infinity views .

Dining: Michelin-starred Cocina de Autor .

Wellness: SE Spa by Grand Velas with holistic treatments .

Location: Near Playa del Carmen and Tulum .

Activities: Excursions to Mayan ruins and underwater caves .

“Here, dining becomes a destination, with inspired cuisine and meticulous presentation elevating the all-inclusive experience. The adults-only atmosphere fosters serenity, complemented by private plunge pools and attentive concierge service. I observed a dedication to wellness, particularly at the certified spa, making it a retreat for rejuvenation and romance.”
Hotel logo
James DavidEditor-in-Chief at Toresort
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Select your room type

Grand Velas Riviera Maya (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Ambassador Suite Ocean View
2 persons
1275 sq. feet 
1 King-size bed
Shower
Coffee machine
Ambassador Pool Suite Ocean View
2 persons
1275 sq. feet 
1 King-size bed
Shower
Coffee machine
Nature View Suite Private Pool Zen Experience
2 persons
1185 sq. feet 
1 King-size bed
Shower
Coffee machine
Nature View Suite Zen Experience
2 persons
1185 sq. feet 
1 King-size bed
Shower
Coffee machine
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Facilities

Grand Velas Riviera Maya (Adults Only) offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.5/10Review score

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Water sports
  • Hiking
  • Cycling
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Sports trainer
  • Aerobics

Guest Parking

  • Dryer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Playpen
  • Baby pushchair
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Massage
  • Public Bath
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Grand Velas Riviera Maya (Adults Only) offers an extraordinary array of dining experiences, each with its own unique culinary focus and inviting ambiance. From romantic French delights to vibrant Mexican flavors, this resort showcases a selection of exquisite venues perfect for indulgent evenings or casual meals.
Grand Velas Riviera Maya (Adults Only) Playa del Carmen Restaurant photo

Piaf

French fine dining
Ambiance
Romantic and elegant, reminiscent of Paris in the 1940s.
Key Offerings
An enticing selection of fresh French dishes paired with exceptional wines, served with unparalleled service.
Reservation
Recommended.
Dinner only; hours vary.

Frida

Traditional Mexican
Ambiance
A warm and inviting space celebrating Mexican culture.
Key Offerings
Romantic dinners showcasing authentic Mexican cuisine, crafted with care.
Reservation
Recommended.
Dinner only; hours vary.

Azul

International
Ambiance
Casual, open-air setting perfect for relaxed dining.
Key Offerings
All-day dining with an enticing menu; perfect for breakfast, brunch, lunch, or dinner.
Reservation
Not needed.
Breakfast, Brunch, Lunch, Dinner; hours vary.

Bistro

International
Ambiance
Casual indoor setting perfect for family meals.
Key Offerings
A diverse menu featuring fresh and hearty dishes throughout the day.
Reservation
Not needed.
Breakfast, Brunch, Lunch, Dinner; hours vary.

Cocina de Autor

Modern Culinary Experience
Ambiance
Sleek and modern, perfect for innovative food exploration.
Key Offerings
Unique culinary explorations led by Chef Nahúm Velasco with a focus on storytelling through food.
Reservation
Recommended.
Dinner only; hours vary.

Lucca

Italian and Mediterranean
Ambiance
Romantic dining with a soothing atmosphere.
Key Offerings
Hearty Italian dishes perfect for family-friendly gatherings or intimate dinners.
Reservation
Recommended.
Dinner only; hours vary.

Sen Lin

Asian Fusion (Chinese, Japanese, Korean, Thai, Vietnamese)
Ambiance
Modern and stylish, offering a contemporary dining experience.
Key Offerings
A sophisticated menu offering diverse Asian-inspired dishes, ideal for a unique dinner.
Reservation
Recommended.
Dinner only; hours vary.

Chaká

Traditional Mexican
Ambiance
Family-friendly environment, suitable for gatherings.
Key Offerings
A lively atmosphere with hearty Mexican fare, perfect for all ages.
Reservation
Not needed.
Dinner only; hours vary.

Grand Velas Riviera Maya (Adults Only) Location

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710
Map view
Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710
Nearby
Punta Bete
2100 ft
Restaurants
Lucca Restaurant
100 ft
Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya
Bistro Restaurant
1100 ft
Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya
Explore Playa del Carmen
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Punta Bete
16 minutes walking
Stunning beach known for crystal-clear waters and relaxing atmosphere, perfect for sunbathing and swimming.
El Camaleon Golf Course
5 minutes drive
Championship golf course offering breathtaking views and challenging play, hosting PGA events. Advance booking recommended.
Playa
Playa
10 minutes drive
Popular public beach with golden sands, vibrant atmosphere, and various water activities like kayaking and paddleboarding.
Zona Arqueologica Tulum
Zona Arqueologica Tulum
10 minutes drive
Fascinating Mayan ruins overlooking the Caribbean Sea, combining history with stunning coastal views.
Snorkeling at Punta Venado
10 minutes drive
Adventurous snorkeling experience in coral reefs with guided tours available. Rentals and booking required.
Yoga Classes
10 minutes drive
Relaxing yoga sessions held at scenic spots nearby, perfect for unwinding. Classes available for all skill levels.
Stand-Up Paddleboarding
10 minutes drive
Exciting paddleboarding adventures offered along the coast, with rentals and lessons available for beginners.
Lucca Restaurant
Lucca Restaurant
1 minute walking
Fine dining featuring Mediterranean cuisine, offering locally sourced ingredients and a serene atmosphere.
Bistro Restaurant
Bistro Restaurant
8 minutes walking
Casual dining with an extensive menu including regional specialties. Perfect for a relaxed family meal.
Live Music at La 5ta Hacienda
15 minutes drive
Vibrant atmosphere with live music performances, ideal for both locals and tourists looking to enjoy a lively night.
Xavage Park by Xcaret
Xavage Park by Xcaret
15 minutes drive
Adventure park featuring thrilling activities like river rafting and zip-lining. Fun for all ages, suitable for families.
Getting around
City Centre
Playa del Carmen12 min  ·  4.6 mi
Airports
Playa Del Carmen, Quintana Roo (PCM)17 min  ·  7.0 mi
Cozumel International Airport (CZM)64 min  ·  26.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.Wireless internet is available in the entire hotel for free.
Breakfast
A continental breakfast is served at affordable prices. 
Pets
Pets are not allowed.
Number of rooms:
539
Former name
Ambassador at Grand Velas All Inclusive

Reviews and Ratings

Feedback about Grand Velas Riviera Maya (Adults Only) from previous guests about their experience
Review score
Based on 955 verified reviews
9.6/10
Perfect
94%
Recommend
Cleanliness
9.6/10
Comfort
9.7/10
Facilities
9.5/10
Free Wi-Fi
8.7/10
Location
8.7/10
Staff
9.9/10
Value for money
8.1/10
Pros
Great service
Michelin star restaurant
Spa water circuit
Good food
Nice venue
Cons
Rocky walk
Pool lounger hoarding
Pre-booked restaurants
Guest reviews
based on 4775 reviews
5/5
based on 36 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Grand Velas Riviera Maya (Adults Only)
What is the best way to access the nearby beach from the resort?
13 November 2024
Transportation to the beach can be done via an air-conditioned van from the Zen Section to Ambassador, available 24 hours at no additional cost.
Are there activities and entertainment options available for children?
22 January 2025
The resort offers a range of activities for children. For the latest schedule and details, contacting the concierge department via email at conciergerm@velasresorts.com is recommended.
Could you clarify what 'full board' includes during a stay?
05 February 2025
'Full board' signifies an all-inclusive plan where all meals and beverages are covered throughout your stay.
Is the beach within walking distance, or is transportation necessary to reach it?
18 March 2025
Guests staying in a Zen Grand Suite Nature View will need to use private transportation to the beach, which is included and available 24 hours. However, those in the Ambassador or Grand Class Ocean Front suites can easily walk to the beach.
Can you explain the amenities included in the all-inclusive package?
07 April 2025
The all-inclusive package covers meals, drinks (both alcoholic and non-alcoholic), 24-hour suite service, and a stocked minibar replenished daily. More details can be found on the official website.
What type of restaurants can guests expect during their stay?
16 May 2025
The resort features eight restaurants, including five for dinner and three serving breakfast and lunch. There's also 24-hour suite service and a pool service available.
Is there a provision for providing towels at the pools and beach?
25 June 2025
Yes, towels are provided both in the guest rooms and at the pool and beach areas for your convenience.
I have a child; do you offer cribs or other baby equipment?
14 July 2025
Cribs are available at the resort for use during your stay, and a Baby Concierge Service is offered upon request, which includes items like baby bottles and walkers.
Are there any wheelchair-accessible accommodations available?
30 August 2025
There are suites designed for wheelchair accessibility, and the resort provides accessible access to the beach and pools as well. Just inform the reservation team to add any necessary notes.
Can visitors enjoy swimming in the ocean, or is it limited?
02 September 2025
Guests can swim in the ocean at the resort, as there is beach access from the property.

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